Store Policies and Shipping Information

USA Domestic Shipping 

  • In stock wigs: Please allow 0-3 business days for order processing. 
  • Standard US domestic shipping for parcels under 1 lb. is via USPS First Class Mail. First Class Mail takes 3-10 business days for delivery, including both processing & shipping time.
  • Standard US domestic shipping for parcels over 1 lb. is via USPS Priority Mail. Priority Mail takes 2-6 business days for delivery, including both processing & shipping time. 
  • Contact us for expedited shipping needs. 

 

International Shipping

  • In stock wigs: Please allow 0-3 business days for order processing. 
  • Standard international shipping for parcels under 4 lbs. is via USPS First Class Mail International. First Class International Shipping can take anywhere from 10-25 business days.
  • Contact us for expedited international shipping needs. 

 

Custom braided, cut, or styled wigs: Please allow an extra 4-6 weeks for styling and order processing. Then, allow extra time after that for actual delivery to your destination. It is now Halloween season, thus the extended production period for custom wigs. There are no exceptions and no rush orders. 

 

Returns, Refunds, Exchanges

  • All wig sales are final.
  • There are no returns, refunds, or exchanges on wigs. This is due to hygiene reasons. There are no exceptions.

 

Order Cancellation 

  • Contact us immediately if you need to cancel a stock wig order. 
  • After an order has been shipped, it cannot be cancelled. 
  • Custom orders cannot be cancelled. (Custom orders include braided, cut, prepped, or otherwise custom-styled wig orders.)